CitizenLab is a Belgian company offering digital democracy and citizen participation platforms for governments. The platform specializes in structured participatory processes, enabling cities to run sophisticated engagement campaigns from ideation through implementation. It emphasizes deliberative democracy with tools designed to facilitate meaningful dialogue between residents and government officials.
Crowdsource ideas from residents with voting, commenting, and collaborative refinement tools for community-driven solutions.
Complete toolset for running participatory budget processes, from proposal submission to voting and implementation tracking.
Advanced survey builder with logic branching, multimedia questions, and automatic analysis of open-ended responses.
Interactive mapping for location-specific feedback, ideal for urban planning, infrastructure, and neighborhood projects.
Transparent project tracking showing phases, milestones, and how resident input influenced decisions.
Customizable participation processes with multiple phases, from awareness to ideation to decision-making.
Open idea submission
Priority ranking
Structured discussions
Targeted feedback
Location-based input
Hybrid events