City of Owosso Community Engagement Platform

🎯 Key Project Objectives

📢 Broaden Participation

Extend resident engagement beyond traditional in-person meetings and social media channels

📊 Data-Driven Insights

Provide quantifiable analytics on community sentiment with AI-powered analysis

⚖️ Equitable Engagement

Ensure underrepresented populations have access through multilingual support and SMS options

🔍 Transparency

Public-facing dashboards showing aggregated results and project outcomes

🤝 IBM Business Partner Architectures

Perficient

Prime Application + Systems Integrator

Core Strengths:

Front-end & microservices ownership
Strong WCAG/VPAT compliance discipline
Proven municipal systems integration
SaaS operations expertise

Key Technologies:

OpenShift ROKS API Connect IBM Verify/App ID Db2/Db2 Warehouse Laserfiche Integration

GlassHouse Systems

Infrastructure Security Anchor + Managed SecOps

Core Strengths:

24×7 security operations center
Multi-zone architecture (99.9% SLA)
Vulnerability & patch management
Compliance evidence automation

Key Technologies:

Security & Compliance Center Key Protect/Hyper Protect Cloud Monitoring/Logs Granicus/PublicInput

AccelBI

Data/AI-Forward Application + Analytics Depth

Core Strengths:

AccelBI Digital Transformation Overview

AccelBI Smart Resonant Services

Advanced sentiment & theme analysis
Demographics vs. census comparison
Public analytics dashboards
AI governance & model controls

Key Technologies:

watsonx.ai Studio watsonx.governance Db2 Warehouse Knowledge Catalog API Connect Zencity/PublicInput

Lantrasoft

Cost-Effective Custom + ISV Fallback

Core Strengths:

Midwest proximity & on-site support
Lean custom portal development
Flexible runtime options (K8s/OpenShift)
Fast iteration cycles

Key Technologies:

OpenShift or K8s Service API Connect IBM Verify/App ID Event Notifications PublicInput/CitizenLab

📋 Requirements & Ownership Matrix

Comprehensive analysis of how each IBM Business Partner addresses the RFP's 26 functional and technical requirements, including ownership boundaries between IBM Cloud services and partner deliverables.

📊 View Detailed Comparison Matrix

City of Owosso Community Engagement Platform

🏛️ RFP Overview

🎯 Key Project Objectives

📢 Broaden Participation

📊 Data-Driven Insights

⚖️ Equitable Engagement

🔍 Transparency

🤝 IBM Business Partner Architectures

Proposed Architecture

Core Strengths:

Proposed Architecture

Core Strengths:

Proposed Architecture

Core Strengths:

Proposed Architecture

Core Strengths:

📋 Requirements & Ownership Matrix

📚 Reference Documents

Executive Briefing

Official RFP Document