PublicInput is an American company providing online community engagement software specifically designed for local governments to gather resident feedback. The platform specializes in making civic participation accessible and inclusive, with features designed to reach traditionally underrepresented populations through multiple channels including web, mobile, SMS, and offline options.
Collect feedback through web forms, mobile apps, SMS text messaging, QR codes, and even offline paper forms that can be digitized.
Built-in translation capabilities supporting 100+ languages to ensure all community members can participate regardless of language barriers.
Create customizable surveys, polls, and feedback forms with branching logic, multimedia support, and real-time response tracking.
Geographic feedback collection allowing residents to pin comments to specific locations on maps for infrastructure and planning projects.
Real-time analytics with demographic breakdowns, sentiment analysis, and exportable reports for data-driven decision making.
Fully compliant with accessibility standards including Section 508, WCAG 2.1 Level AA, ensuring equal access for users with disabilities.